Frequently Asked Questions
1. What types of products does Body Kit Online Store sell?
Body Kit Online Store specializes in high-quality fiberglass and carbon fiber body kits, aero parts, and tuning accessories for Subaru, BMW, Mitsubishi, and Toyota models. Our catalog includes front bumpers, rear spoilers, wide body kits, hood vents, and more.
2. How long has Body Kit Online Store been in business?
We've been manufacturing fiberglass parts for over 20 years, with a focus on automotive tuning since 2013. Our first international sale was in 2015, building a loyal global customer base since then.
3. What materials are used in your body kits and aero parts?
Our body kits are primarily made from fiberglass (FRP) for flexibility, carbon fiber for maximum strength and lightweight performance, and metal for reinforced struts, using European-sourced materials and patented lamination technology.
4. What's the difference between fiberglass (FRP) and carbon fiber parts?
Fiberglass (FRP) parts are affordable and flexible, ideal for everyday tuning. Carbon fiber parts are produced via vacuum infusion, making them up to 50% lighter and significantly stronger, suited for high-performance setups.
5. Which car models do you support with body kits?
We offer body kits for Subaru Impreza (GC GF, GD GG, GH GR), Mitsubishi Legnum Galant 8, BMW E90/E91/E92/E93, and Toyota Caldina (190-199, 210-215, 241-246).
6. How do I know if a body kit will fit my specific car model and year?
All products list compatible models and years in the description. You can also verify fitment by sending your car details to us via email or Instagram for a quick confirmation.
7. Are your aero parts shipped ready-to-paint or pre-painted?
Aero parts are shipped gel-coated for protection. Priming and painting are the customer's responsibility, which allows for exact custom color matching at your local body shop.
8. How long does it take to produce custom body kits?
Production typically takes 10-15 days for single items or up to two weeks for larger orders. Peak seasons may extend this timeline slightly.
9. What payment methods do you accept for orders?
We accept major credit cards via Stripe, PayPal, and bank transfers through our secure checkout. All orders are made-to-order after payment is received.
10. How much does shipping cost for body kits?
Shipping is included in the product price, calculated based on weight, size, and destination. Discounts are available when combining multiple items into one order.
11. How long does shipping take for body kits to the US or Europe?
To the US/Canada: 15-20 days for small items, 25-35 days for large parts. To UK/Europe: 10-15 days for small items, 15-25 days for large parts. Other countries range from 15-35 days.
12. What should I do if my body kit arrives damaged during shipping?
Inspect the package upon arrival and report any damage with photos within 48 hours. If you notice any damage to the packaging, file an official Damage Report on the spot. This document is required for us to issue a refund or provide a replacement at our expense. We insure all shipments and will work with carriers to provide a replacement or resolution.
13. Do you offer installation instructions for body kits?
Yes, basic guides are included. We also offer tips via our YouTube channel and social media, though professional installation is recommended for complex wide-body components.
14. Is professional installation required for your aero parts?
While DIY is possible for simple items like spoilers, we strongly recommend a licensed body shop for full kits to ensure proper fitment, safety, and finish.
15. What is your return or refund policy for body kits?
Returns are accepted within 14 days for unused, undamaged items (excluding custom orders). Refunds are processed in 5-7 business days minus shipping costs.
16. Do your body kits come with a warranty?
Yes, we provide a 1-year warranty on manufacturing defects for both FRP and carbon parts. This excludes damage from installation or normal wear and tear.
17. Can I order custom body kits or modifications?
Absolutely. We specialize in custom designs, such as specific wide-body flare widths. Contact us via email or Instagram with your specifications for a custom quote.
18. How do I care for and maintain fiberglass or carbon fiber parts?
Wash with mild soap, avoid harsh chemicals, and apply UV protectant regularly. FRP is easily repairable if cracked, while carbon fiber is more resilient but should still be inspected after impacts.
19. Are your body kits street-legal or for track use only?
Most are street-legal, but we recommend checking local regulations (especially regarding width). They are designed for both daily driving and track performance.
20. What makes Body Kit Online Store better than other tuning part suppliers?
Our 20+ years of manufacturing expertise, use of patented European technology, and made-to-order approach ensure higher quality and better fitment than mass-produced generic kits.
21. Do you offer discounts or promotions on body kits?
Yes, we offer seasonal sales on Instagram and bundle deals (e.g., full kits) that can save customers up to 20%.
22. Can I track my body kit order after shipping?
Yes, a tracking number is emailed immediately upon dispatch, which can be used with major international carriers.
23. Are your carbon fiber parts real carbon or just wrapped?
All our carbon parts are 100% genuine, vacuum-infused carbon fiber for authentic strength and weight reduction—not cheap vinyl wraps.
24. How do I contact customer support for questions about tuning parts?
You can reach us at bodykitonlinestore.pro@gmail.com, via phone at +995599250241, or through our Instagram and Facebook pages.
25. What if I need replacement hardware for my body kit?
We sell replacement bolts, brackets, and struts separately. Our metal components are argon-welded and powder-coated for maximum rust resistance.
